FAQs

FAQs About Our Music Programs in Sydney, Wollongong & Central Coast

Instruments

  • Can my child learn more than one instrument?

    Yes. Children can learn more than one instrument however it does depend on the lesson times and the instruments that are available at your school.

  • Can my child change instruments?

    Yes. Your child can change instruments at the beginning or end of each term, though there is a $20.00 charge for the new book and administration fees. Please contact our friendly administration team to organise this.

Lessons

  • How long is each lesson?

    Lessons run for 30 minutes per week during school terms. There are no lessons on public holidays, pupil free days or school holidays.

  • When is my child’s lesson?

    Information regarding lesson times at your school is available on Our Partner Schools page. This information may change from time to time so feel free to call our office for the latest information.

  • How does my child know when and where to go for their lessons?

    A confirmation email will be sent to you with the time, day and classroom when you enrol. You will need to inform your school teacher and/or OOSH provider of the lesson so they can assist your child with their music lesson. We also encourage you to place a reminder in their lunch box, if you have a lunchtime lesson.

  • Are students required to bring their own instruments to school?

    No. Students are not required to bring their instruments to their lessons. The tutors bring the required amount of instruments per lesson for the children to practise and be assessed on. We discourage children from bringing their own instruments as damage may occur.

  • Are students required to bring their book to every lesson?

    Yes. All students must bring their book to every lesson. It is essential for progress that children bring their book to every lesson. Children have their exercises assessed and awarded a sticker on completion. Books also contain homework sheets in the back to encourage home practise. 


    If your child has lost their book, please contact the Cool Kids Music office and we can provide a replacement book to your tutor. Replacement books are $10.00.

  • Are students separated into groups according to their instruments?

    Our classes are a maximum of 8 children to 1 tutor, less where possible. In each group we have maximum combination of up to 5 keyboard students, 1 or 2 guitar students and 1 drum student. This does not affect the child’s learning as all Cool Kids Music tutors are proficient in all the instruments we offer. We help every child individually regardless of the instrument combination in the group. Drum and keyboard students use headphones to ensure maximum focus is maintained throughout the lesson. Students have their own instrument for the lesson, their own learning space and individual time with the tutor.

Homework

  • Do students have homework and/or practice?

    Yes. Cool Kids Music tutors write homework in the back of the supplied music workbook. The tutor will write either the page, song or theory exercise they are up to in the correct week on the homework page. Parents are encouraged to mark every time their child has practised in the boxes with a signature.

  • How much should my child practise?

    This depends on how long the child has been learning and how old they are. We recommend following these guidelines:


    AGE x YEARS LEARNING = MINUTES (3 x a week)

    For example, Matthew is eight and has been learning for two years. He should practise for sixteen minutes, three times a week. If you are still unsure, your tutor can provide more information.

  • What is the best instrument to purchase for my child for practising at home?

    For the Keyboard, we use and recommend the CASIO CT-S100 model which has 61 full-size keys.


    For Guitar, we use and recommend ASHTON or VALENCIA 1/2 size or 3/4 Size Classical (nylon strings).


    For Drums, we use and recommend the ASHTON EDP450 drum pad for beginners.

  • Where is the best place to purchase an instrument for home use?

    The instruments we use and recommend are available to purchase through our website Shop menu, with delivery or free pick up from our office in Bella Vista available. 

Reports

  • Do the children receive a progress report?

    Reports are provided to students via email during Term 2 and Term 4. Reports reflect the assessing tutor’s opinion at the time of completion.

Fees

  • What fees are associated with the Cool Kids Music program?

    Lesson Fees:


    Keyboard Lessons are $15.50 per week (+GST) pre-paid at the beginning of the term.


    Guitar Lessons are $14.50 per week (+GST) pre-paid at the beginning of the term.


    Drum Lessons are $18.50 per week (+GST) pre-paid at the beginning of the term.



    Upon enrolment, you are charged a once-off $20.00 Book Fee. This covers the entire Cool Kids Music Co. books on your chosen instrument. Books are issued by the tutor when your child progresses between levels.


    Lessons are invoiced on a term-by-term basis for the number of weeks in that term. You are not charged for public holidays, pupil free days or school holidays.


    Full term invoices are due on the last Friday of the school holidays prior to the term commencing. Partial invoices are payable within 7 days of them being issued.



    Additional Fees (where applicable)


    Your invoice will state a ‘Due Date’, if this is not adhered to, a $15.00 late penalty is applied and carried over to your next invoice.


    Some schools charge us a room usage fee. To keep our lesson fees as low as possible across the board, we only apply a room usage fee where applicable.


    If your child changes instruments, you will be required to pay the $20.00 Book Fee again to be issued the new books for that instrument.


    If your child loses their current book, a replacement fee of $10.00 is required.


    Missed or Cancelled Lessons


    Make-up lessons are only available when a whole school activity occurs interrupting our classes. We ask that parents kindly inform us of such events.

    Cool Kids Music Co. does not provide make-up lessons, credits, or refunds due to forgotten lessons, sickness or missed lessons. 


    Make-up lessons are only available if we, Cool Kids Music Co. cancel lessons due to tutor unavailability.

  • What is the deadline to pay for fees?

    Full term invoices are due on the last Friday of the school holidays prior to the term commencing. Mid-term or partial invoices are payable within 7 days of them being issued.


    If payment is not paid in full by your specified ‘Due Date’ a $15.00 late penalty is applied and maybe carried over to your next invoice.


    If you are having difficulty paying your fees by your ‘Due Date’ please call us immediately to discuss options.

  • How do I make a payment?

    Payments can be made:


    Click Here Payment Link 


    Direct Deposit = BSB 112-879 | Account: 472015091 | Bank: St George | Name: Cool Kids Music Co.


    Credit Card = via our website ‘Fee Payment Button' or over the phone (02) 8609 9099


    Cash = PPlease give directly to your Cool Kids Music Tutor and not through your school office. Cash payments must be in a clearly labelled envelope with your Child’s Name, School and Amount enclosed. Please enclose the correct money as no change is given.


  • What do I do to discontinue lessons?

    To discontinue lessons please notify us via phone, email, or SMS, or charges will still apply.

Got a question for us? Call our team at Cool Kids Music Co on 

(02) 8609 9099.